CAN I UPDATE MY ORDER AT ANY POINT?
Orders cannot be updated after they have been shipped. If you need to make a change to your order, contact sallylee2010@163.com,sallylee@vip.163.com and we will do our best to accommodate you.
CAN I CANCEL MY ORDER?
Yes, as long as the item has not been shipped. Please contact ,or loge into your account if you need to cancel your order.
HOW MUCH DOES SHIPPING COST?
Shipping costs are included in the price, regardless of destination.
HOW LONG DOES A REFUND TAKE TO PROCESS?
Once we receive the returned items, it will take up to 3 business days for us to process the refund. For PayPal account holders, up to 3 business days for the transaction to appear on your PayPal account For credit card refunds. Between 7-14 business days for the transaction to be completed.
DAMAGED GOODS
For damaged item, please kindly contact Duoduoart within 30 days of the date it was received and will be exchanged for the same item. Please contact us sallylee2010@163.com,sallylee@vip.163.com at if you would like to replace your item.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
DuoduoArt currently accepts Visa, MasterCard, Discover, and American Express. We also accepts payments made through Shop Pay or PayPal